# Quy trình hỗ trợ giải quyết khiếu nại/ phản ánh

Trong và sau khi hoàn thành quá trình giao dịch nếu phát sinh khiếu nại, các Bên sẽ tuân thủ theo [<mark style="color:red;">**Quy định giải quyết tranh chấp, khiếu nại**</mark>](/quy-che-hoat-dong/quy-dinh-chung/quy-dinh-giai-quyet-tranh-chap-khieu-nai.md) tại Quy chế này.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://hotro.varsland.vn/quy-che-hoat-dong/quy-trinh-giao-dich/quy-trinh-ho-tro-giai-quyet-khieu-nai-phan-anh.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.